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The power of product packaging

Thursday, October 13, 2011




Packing is a part of making mix i.e. product, price, promotion and placement and some of the marketer regard as 5th P of marketing mix. It’s also communication the brand personality, brand image. To distinguish product in shelf from competitor, marketer endow more on packaging than product inside. Attractive packaging is essential to lure or pursue the first time buyer as most of the consumer evaluate the product by it packaging. Until 1950 not much attention was given to the product packaging. Most items were packaged in functional wrappers that were designed to protect and deliver. But that has all changed. These days, impulse purchasing makes up almost 75 percent of the consumer spending, and if the package fails to project the right message, it might be left sitting alone on the shelf.

Marketer keeps in mind some of the important point while getting design the product packaging.

Identify the problem: it is essential to study the consumer perception regarding existing packaging before changing or making change in it. Does Brand need to attract all together new segment? Does it quality of packing is issue, does it design or size, does it has negative effect due some blunder of past so need to refresh the image? For example In 2003 Cadbury change its packing to resolve the issue of the finding of worms in its chocolate bar by the state Food and Drugs Administration, Cadbury India is working towards strengthening the packing of the Cadbury Dairy Milk range. Cadbury introduced sealed packaging that offers a high level of resistance to infestation from improper storage.

Change without any particular justification some time also affect brand image and sales too. The very good example of how packaging affects the buying decision. Tropicana introduced a new carton for is “pure Premium” citrus juices, the old packaging featured a distinctive logo and an iconic “straw stuck in an orange” image. The new packaging was bland and generic. No other changes were made to the product. The taste was the same and the cost was the same. All that changed was the packaging. But somehow it doesn’t work and the sale of the Tropicana gone down 20% in one and half month.





Target group and influencer group: it is also require knowing the target group’s buying behavior. Published statistics vary slightly but in general it is recognized that women account for between 80 and 85% of all consumer purchases. When certain product categories are involved women far exceed those buying percentages, like the Over The Counter pharmaceutical category and the food category where women account for 93% of purchases With this tremendous influence in purchasing, it follows that women also have a tremendous influence on packaging, including everything from the ergonomics of today’s automobiles to the closure on a bottle of vitamins. The color preference of women is different than the men. Women prefer packaging that has appealing shape, visual characteristics, functionality, and that is easy for them to handle, store, as well as open and close. Every good example is women calcium sendo packaging and Tirupati edible oil packaging. This packaging developed keeping in mind the requirement female target group.

Packaging conveys product characteristics: color, design aesthetic and material used in packaging convey the characteristics of products. GENCO found that the majority of shoppers will not buy a Product if its packaging is damaged. The study also revealed that shoppers’ trust in a product or Brand declines steadily when its packaging is damaged—up to 55% of shoppers left the brand, And 36% opted to purchase another brand. f we integrate this study’s results to understand the role of packaging in consumer processing, In a product display, consumers will notice the packaging color first, then the shape and finally the detail of a product. The distinct Cadbury corporate color of purple is thus a key selling feature. This color is now synonymous with Cadbury’s milk chocolate and as such provides the company with a distinct competitive advantage in the marketplace.


ITC launches its kitchens of India brand of packaged ready to eat India gourmet recipe in the premium segment with the brand promise of a delightful dining experience. The brand had to be differentiated from other ready to eat brands in the economy segment positioned as convenience food, in addition the quality had to be in line with international standards to utilize a huge and growing export market for authentic Indian cuisine. The attractive graphics convey the theme of royal food and conforms to international labeling standards. This has helped kitchen of India to not only become the standard for the premium ready to eat food market in India, but has also helped them penetrate markets in the united states and Europe
In 2006 Heinz fridge door fit bottle launched, offering storage flexibility which increased ketchup consumption by 68% is a good example of how packaging can drive sales. so packing not only help in branding building but also help to increase the sales of products too.
According to Sis international research unique shapes, structures and delivery systems help differentiate products from competitors. Packaging is read not up and down, but at the left and right corners of packaging. Thus, reassuring claims benefit by being placed in these corners, while primary claims benefit by being in the center of packaging. Research also suggest Customers desire simplicity in messaging due to many conflicting messages, competing products like private labels, and complicated products.

CSR the new route of branding

Wednesday, September 14, 2011



CSR the new route of branding

Today's cluttered market; it is very difficult to differentiate your brand from competitor when the offerings are the same. Company takes different route to stand out in clutter market. Company uses the various communication strategies which uniquely lime light the brand. Company uses various tactics but it is either failed or it is much common but the CSR branding which is not been explore much. It is easily cache attention of the people as people are now conscious about the various causes of society. Through CSR branding you can target mass. Here not segmentation as such. This concept first became popular among fast moving consumer goods (FMCG) firms such as Hindustan Unilever Ltd (HUL),ITC Ltd and the Procter and Gamble Co. (P&G) that advertised their company’s cause-marketing initiatives which involved donating a certain percentage of sales on select items towards a social cause.


Some of the things you need to keep in mind CSR branding such as choose the right cause which well fit with your core business, value and your TG. Tata tea campaign “Jaago re”. Company tied up with Jaago India Foundation and highlights the issue like Voting and corruptions etc. “jaago re” is apt well with the function benefits awakening effect of the tea on people. It is well connect with consumer toward product

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Develop long term association with causes, so people can easily connected brand with causes, which increase the recall value of brand too. If there is no organization championing the cause you like to support, create your movement. P & G from long time supporting education of girl child by project Shiksha.






Within the area of causes you can own and grow, agree to join activity and event. Such save try and save water. Save electricity, save girl child etc. when brand communication such massages, it touch the people. Save tree campaign by idea cellular ltd “save tree and use mobile” Electrical products company, Havells India Ltd “Save energy, save Earth”.












Create as many buzz by promotions, training and involved the NGO, Volunteers. Very good example Times of India “Teach India”. it is

very good initiative by Times of India, it involved the whole Indian in this campaign which improve ration of education in India. It

attracts people to join the initiative.



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It is also important to know consumer perception to CSR branding. According to the Landor Associates, Penn Schoen Berland’s second annual Corporate Social Responsibility Perceptions Survey, consumer views of companies operating across 14 industries ranging from Apparel to Telecommunications, finding that more than 75% of consumers say that it is important for companies in each of the industries tested to be socially responsible. Other key findings include 75% of those who have read about a company's social responsibility agenda on its website say that it makes them more likely to purchase products or services from that company but just 13% of all respondents have done so. 38% of respondents still plan to spend the same or more for products and services from socially responsible companies.70% are willing to pay more for a product from a company,72% say they will make some sacrifices in their spending or in their salary to support social responsibility and 55% preferring socially responsible products. However probably the most telling statistic is that of that 13% who have read a company’s CSR website, 75% were then more likely to buy that company’s product over a competitor’s. But in case of luxury brand scenario is different. The evaluation of luxury brands declined when the brand were tied to CSR.

Mascot Vs celebrity endorsement

Tuesday, August 30, 2011



Does celebrity provide value edition to your brand or it is Mascot? Both the Mascots and celebrity both are very powerful tools of brand building. either it Amul Polkadot girl, Mc. Donalds’ Ronald Mc Donald, or Nerolac’s yellow Goody or Air-India’s Maharaja, these are the very good example of the Mascot which helps in brand building over the year or Amitabh Bachchan who endorses for Cadbury, Polio, Akshay Kumar for Thumps Up or Kapil Dev for Palmolive, Amir khan for Titan, Tata sky, Coca cola Marketers keep trying innovative things for products and their product marketing strategies.

Mascot is created ,can have the control on it, or modified as per requirement, but in cash of celerity you cannot control public life of celebrity. If any controversy surround the celebrity, it also effect to brand which they endorse, such as the controversy of Tiger wood, or Mike Tyson. There are many examples that celebrity endorsing the one brand and found the using competitor brand. Sainsbury’s encountered a problem with Catheina Zeta Jones, whom the company used for it recipe advertisement, when she was caught shopping in Tesco. A similar case happened with Britney Spears who endorsed one cola brand and was repeatedly caught drinking another brand of cola on tape.This immediately caught the attention of media; it creates damages the brand.Now day customer is more aware and well informed, they know the celebrity is paid for speaking well for brand or brand endorsement. So celebrity makes your brand popular or increases the brand recall value but cannot increase the sales number. In cash of sale is the product, which is real hero. Your product should be perceived only solution for their problem.

Celebrities get associated with too many products and therefore it is difficult to relate them with one particular brand,. The research says that almost 42 per cent consumers get confused as to which celebrity promotes which brand; but again, 66 per cent of people could recollect the names of celebrities who endorsed multiple brands, which is not the case with the mascots. For an example Kareena Kapoor edores the lux, Boroplus , globas, Head & Shoulders,Nutrisse Garnier, Airtel, where is Mascots’s strength lies in its uniqueness ,Mascot’s association with one particular brand so it is easy to recall.

We see cost wise, In case of celebrity it is very much expensive proposition, it is long for the campaign or contract period. But the same time, Surveys suggest that compared to any other types of endorsers, famous people achieve a higher degree of attention and recall they increase awareness of a company's advertising as well as help in retention of message in the psyche of the audience. They can also help the company in reducing their expenditure on Media and other forms of publicity. An example will bring more clarity, When S Kumars, a known textile brand entered into readymade garments business they used Hrithik Roshan, then the hottest advertising icon for their launch advertising for TAMARIND, now one of the premium readymade brands. They reckoned that they have spent 40-50 percent less on media due to sheer impact of using hottest star like Hrithik. The Ad recall was as high as 70 percent and the campaign can be termed as a great success.The cost creating Mascot is one time investment, it is sole property of the organization, it is animated character, so we can modify and adapt as per time.

The Amul polka dots girl has changed overtime, The advertising world has also observed that the popularity of any

mascot is not only based on the response they get, but also depend on the fact that these faces have a higher recall value. The Amul girl was born in 1967 is still a popular mascot. She may soon enter into the Guinness Book of World Records as the oldest campaign to survive in the market. This goes on to prove that the mascots are more appropriate brand ambassadors. The impact and success of the mascot, depends on how effectively it conveys the brand values and the ideals that consumers would associate with. There is not such benchmark in cash of celebrity.

Health check up of your brand: Brand audit

Wednesday, August 24, 2011





Health check up of your brand: Brand audit

When you brand sales start slaking down, consumer no more interested in your brand, or they don’t give important to your valued brand positioning. Than it is time to check health of your brand.Brand have life cycle. It start with enthusiasm and commitment, growth and saturation, decline the sale and growth, losing market share and interest of Costumer. Costumer starts attracting toward new products in market. This is natural life cycle of brand. So it is advisable to go for brand health check before it starts losing sale. Take time and examine your brand strength, weakness, opportunity and threaten your brand facing from competitor. Brand audit require following tests of your brand

External Partners and Customers

External partner play an important role in development and same way the customer. So it require know the view of them for your brand. What they thing of our brand and where they position your brand. By research and survey find out the fact regarding the brand.

Internal Stakeholders

Internal stakeholders are the involve with the brand day to day. Their view is also important to understand the health of your brand. Within the organization how the people perceive your brand, because they are directly in contact with customers. Sales team, marketing team, manufacturing team would be clear about the brand.

Know your competitor

It is also essential to know how your competitor positions your brand and what value addition they provide to customer. Along with time what type of change they incorporate to satisfy the need to customer along with changing demand. Very good example of the bajaj. The brand which ruled the Indian roads have been laid to rest. The brand which was launched in 1972 virtually owned the two wheeler segment. The company failed to understand the changing perception of the customers towards scooters. Bajaj never did anything with the product. For 40 years had the same look, same quality and style. Finally the brand died.


Brand Positioning

What the brand promises? Does it legitimate as per time and market scenario? Does it promise high value and competitive advantage? As the Rasna old position “ I love you Rasna” to " Relish a gain" as old position target kids only but the changing scenario of beverage industry The company no longer wanted to be a kid's drink.



Brand Identity

Do customers know what your brand stands for? The brand audit provides the reality check on just how well the essence or personality of the brand is resonating. Dalda woke up after having been around in the Indian household for 75 years. The iconic brand, once synonymous with hydrogenated cooking mediums or 'vanaspati ghee', has been re-launched with four varieties of refined cooking oils under the brand name, Husband's Choice. Commenting on the development, Adhiraj Sarin, managing director, Bunge India says, "Bunge understands that India, and Indian consumers have changed significantly in the last few years, and it was imperative that with the edible oil business being one of our future growth drivers, Dalda needed to reinvent itself for the edible-oil consumer. Our extensive consumer research has shown that Indian consumers, though health conscious, believe that they are compromising on taste when it comes to edible oils. Dalda Husband's Choice oils will address this concern by its upgraded product offering through added vitamins, along with the heritage of taste that it owns."

Brand Equities

It’s critical to gain quantifiable insight on important metrics like brand awareness, purchase behaviors, attitudes, values, market share, customer life value.

Brand Communications/Messaging


When brand managers think about consistency in marketing communications, they often think only about visual consistency. And while visual consistency is critical, it’s also the most obvious. Go one step deeper: what does your brand actually say? What are the primary and secondary messaging platforms that guide consistent marketing communications? If you reviewed several communication pieces carefully, would they portray a consistent message?To sustain in market long time ,It is important to deliver consistently what consumer want and require. Also need to change as per changing market trend and keeping in mind increase competition.

The Growth of fairness product

Monday, August 22, 2011


As Indian consumer are giving more important to the fair skin, FMCD companies luring them by presenting various farness creams with various clam of making skin fairer. Even men also not unaffected of fairness skill fever, so the FMCG companies came up with all together different segment of fairness products for the male TG. Emami Limited first came up with men’s fairness cream with brand name fair and handsome in 2005 which has 49% make share in this category, HUL launched Fair & Lovely Max launched and several variants of men’s skincare products under Vaseline in the men fairness cream segment exactly a year ago. It now has a 23% market share.,Olay , L’Oreal and Garnier also introduced products in male skin care category.Male cosmetics market in India will grow at an annual rate of 20% during 2010 to 2014 as men become more beauty conscious

Fairness creams have been estimated to account for up to 40% of the profits of the cosmetics industry. The domestic skin-lightening cream industry in India was valued at over $190m in 2005. In 2010, men’s skincare category grew 47% in top cities compared with 22% rise in women’s products, reveals market research firm Nielsen men’s skin-care products account for just about 500 crore of the 4,500-crore skin-care market in the country—the segment is set for explosive growth.

As a branding profession I was observing the advertisement of fairness cream, in almost all the advertisement showing the girl with dark complexion due to her dark complexion she is not getting desired job, or desired groom, etc, and suddenly her accouter with fairness cream happen, by using that cream she become beautiful and she got all what she wants.

The meaning of beauty here is totally changed. But have we ever try to study the though behind this adv? No. it is in rooted in our culture and society. Dark skin people ignored one or other. This psychology play role behind this advertisement. Her they play emotionally with feeling of the dark complexion who facing same things from society, here in this advertisement they indirectly present mental status of the dark complexion people, they emotionally correlate with the advertisement model. This is more or less influence the buying behavior. This mentality is root cause of such advertisement. Well I am not aware about the functional benefit of such brands but it well satisfied the emotional need of consumers.

Growth Sign for Media Industries

Friday, July 22, 2011

The economics expect the slight increase in domestic and global as spending, after the world's economies facing down one crisis after another: Japan earthquake; Arab spring; Greek collapse; China inflation; India corruption. Despite these contractions, , the global economy is now being sustained by emerging nations like Russia, Brazil and, in yet another sign of its significance, China, though not quite as much as one would think. ."From our last focus from April, our expectations slightly increased in most regions," said Jonathan Barnard, head of forecasting at ZenithOptimedia, who anticipates global ad spending to rise 4.2% this year, down a bit from an earlier forecast due to the earthquake in Japan and the uprisings in Middle East states. , Mr. Barnard estimated global ad spending would have been slightly higher, up to 4.7% or 4.8% this year.

As the U.S., Western Europe and Japan lag in spending, global growth in advertising over the next few years will be driven by emerging markets, with China accounting for $10.79 billion in new ad spending from 2010 to 2013 compared to Russia's $6.88 billion and Brazil's $3.32 billion.Total global ad spending will grow by $73.6 billion in the same period, and the U.S. is expected to account for 19.3% or $14.24 billion in new advertising outlays, making it the biggest spender by far, while at the same time representing a 3% to 4% annual growth rate. Mr. Barnard said. "We expect that in a market like China, at some point advertising should be around 0.7% or 0.8% of GDP, but in China it's 0.4% and we're projecting it will be at around 0.43%% into 2013, so that's hardly explosive growth."Even as China is expected to be the second-biggest contributor of new ad dollars through 2013.

Measured global advertising has recovered nearly all the dollars lost in 2009, compared to Russia's $6.88 billion and Brazil's $3.32 billion.rt, which also said the recovery has been broad-based with spending increases reported in categories including toiletries and cosmetics, automotive, beverages, retail, financial services, entertainment, and food, among others. Significantly, the report said measured internet advertising is expected to contribute 37 percent of global ad growth in 2011 and is likely to reach $82 billion, a growth rate that suggests it will overtake newspaper spending (forecast at $90 billion in 2011) at some point in 2012.


Nations expected to contribute the largest dollar amounts in 2011 ad spending growth are the U.S. and China, each with at least $5 billion, followed by Canada, Russia, Indonesia, India, Brazil and Japan, each expected to add $1 billion-plus in spending growth. The U.S. market, which faced six straight quarters of declines in ad spending, has seen a turnaround in 2010. In total, advertisers spent an estimated $54 billion during the first half of 2010. The increase in U.S. advertising reflects a modest improvement in U.S. consumer confidence in the first half of the year, as advertisers look to highlight value deals and increase promotions in the hopes of spurring consumer spending.

The advertising spending in India is likely to see a growth of 12-14 per cent over the next few years, predicts a new report by Deloitte. The study titled ‘Technology, Media and Telecommunications (TMT) Predictions India 2011’ has linked the growth to satellite and cable television which is making a greater impact in the semi-urban and rural markets of the country. The report pointed out that, with tele-density of 128 per cent in urban areas, it is the rural markets which will now be the focus of operators for services as varied as television and healthcare. The rural market with a tele-density of 26 per cent is believed to be holding a greater potential. Further it has been predicted that traditional print media will reserve second position after TV. Their would be a steady growth in newspapers and their will also be a growth in magazines and supplements focussing on finance, health, real estate, and entertainment related topics

Strong advertising spend in Brazil, Russia, India and China (BRICs) will spur the international advertising economy to faster growth in 2012, according to a new forecast from Warc (www.warc.com), the global marketing intelligence service. North America will remain the biggest market for television advertising, helped by mobile TV, online streaming sites, high-definition TV and other new technologies

Education industry

Friday, April 22, 2011

We are seeing now a day most of the Big corporates diversify themselves in education industries, it is as part of CSR activity or developed as separate business unite and so one. It is growing field of current era and it is requirement, demand is already there. You just need to provide different experience, as it is service industry and experience it is very much matter for customer while we are talking about the selling services.
This is for whom who want to get in eduction sector ,In 2011 According to an Ernst & Young study on higher education sector in India, spends (in higher education) currently stands at 46,200 crore. The growth rate for this segment is projected at 12.8 % and is expected to touch nearly 150,000 crore in the coming decade, the report states. Market estimates the pre-school size to touch $1 billion by 2012, clocking a growth of over 35 % year-on-year. it is fast growing industry after FMCG.
As per the TAM report of year20 09-10 education has emerged as the most advertised category in print and television media,as per report TV advertising of ‘Education’ sector up by 51% during Jan-Jun’10 compared to Jan-Jun’09,‘Educational Institutions’ was the top category under ‘Education’ sector on TV during Jan-Jun’10During Jan-Jun’10, ‘Planman Consultant India Pvt Ltd’, ‘Educomp Solutions Ltd’, and ‘Lovely Professional University’ were the top 3 advertisers of ‘Education’ sector on TV during Jan-Jun’10..‘Educational Institutions’ category with 78% share led the advertising of ‘Education’ sector on TV followed by ‘Computer Education Center’ and ‘Coaching Center/Competitive Exams’ at 2nd and 3rd place with 9% and 7% share respectively during Jan-Jun’10. During Jan-Jun’10, advertising of ‘Education sector’ on Regional and National channels was in the ratio of 76:24.Andhra Pradesh’ with 29% share leads in advertising of ‘Education’ sector among the Regional channels followed by ‘West Bengal’ and ‘Tamil Nadu’ with 16% and 15% share respectively during Jan-Jun’10.Top 10 advertisers share aggregates to 31% of overall advertising share of ‘Education’ sector on TV during Jan-Jun’10.
Print advertising of 'Education' sector increased by 2% during Jan-Jun'10 compared to Jan-Jun‘09.With 70% share ‘Educational Institutions’ leads among the categories of ‘Education’ sector advertised while Coaching Center/Competitive Exams’ and ‘Computer Education Center’ with 18% and 6% share had the 2nd and 3rd highest share of overall ‘Education’ sector Print ad pie during Jan-Jun’10.60% of ‘Education’ sector advertising in Non Metro Newspapers followed by Metro and Mini Metro Newspapers with 22% and 18% share respectively during Jan-Jun’10,Planman Consultant India P Ltd’, ‘Vellore Institute of Technology’ and ‘Career Point’ were the top 3 advertisers of ‘Education’ sector in Print during Jan-Jun’10.

These data indicated that now a day eduction industries understand the requirement of advertising and branding however they are going with traditional way of brand not much innovation. The creatives of develop around the idea of experience of service or the testimonial who have availed the service. But how effective it is no one knows. we need asked ourself either to find the answer ,do we get attract by these type of advertising or what is deciding factor for us while looking for eduction institute for our child.